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Add Single and Multiple Contacts and Invite to View Offering

This SOP outlines the steps to add contacts and invite investors for offerings using the contact management system.

 

Key Steps

Step 1: Adding a Single Contact 0:00

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  • Access the contact list in the system.

  • Click on the option to add a single contact.

  • Fill in the required fields, ensuring to include an email address.

  • Optionally, add tags to categorize the contact.

Step 2: Adding Multiple Contacts via CSV 0:27

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  • Download the CSV template provided by the system.

  • Fill in the contact information in the CSV template.

  • Upload the completed CSV back into the system.

  • Choose to skip duplicates or overwrite them as necessary.

  • Review the preview and confirm the import.

Step 3: Inviting Investors 1:13

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  • Navigate to the offerings section and select the relevant offering (e.g., Copperwood Townhomes).

  • Use the pre-populated email template to invite investors.

  • Select the contacts (e.g., Cam and Brandon) to whom you want to send the invitation.

Step 4: Configuring Email Settings 1:41

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  • Enter your email address in the sender email section to ensure replies go to you.

  • Set the 'reply to' address to your email if you want responses directed to you.

Step 5: Previewing the Invitation 1:58

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  • Send yourself a preview of the email to check the content.

  • Ensure that the email includes all necessary details such as the offering title and investment highlights.

Step 6: Sending the Invitation 2:38

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  • Once satisfied with the preview, send the invitation to the selected contacts.

  • Check the invitations tab to confirm the status of the sent invitations.

Step 7: Tracking Responses 3:03

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  • Monitor the invitations tab for updates on whether the recipients have opened or clicked on the invitation.

  • If needed, resend the invitation to those who have not responded.

Step 8: Managing Investor Commitments 3:10

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  • If recipients make a soft commitment, they will be moved to the Investors tab for further action.

Cautionary Notes

  • Ensure that all email addresses are correctly entered to avoid sending invitations to the wrong contacts.

  • Double-check the CSV file for formatting errors before uploading to prevent import issues.

Tips for Efficiency

  • Use tags to categorize contacts for easier management and retrieval.

  • Regularly update the contact list to keep it current and relevant.

  • Utilize the preview feature to minimize errors before sending out invitations.

Link to Loom

https://loom.com/share/bd4fcc4b54204589a58050f5a00e961e